Eclipse Memory Analyzer is an open source project.
See https://eclipse.dev/mat/support/
for suggestions about obtaining help if you have problems running the tool.
Error Log
For initial investigation of problems with Eclipse Memory Analyzer, consult the
error log using
Acquire Diagnostics
To further assist in diagnosing a problem with Eclipse Memory Analyzer itself
try the
Acquire diagnostics command, also available from
This can capture a thread dump, showing what each Java thread in the
Eclipse Memory Analyzer process is doing.
It can also capture a heap dump.